GLoW Business Rules

"At this point, in this process, given this information, what action should be taken?"

Introduction

This document is one of several that are used to describe the workflow of the Global Library of Wisdom (GLoW).

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Purpose

This document describes the various business rules that regulate the development, management and use of the GLoW. This document is designed as a technical reference manual with each rule a collapsible block. There is no fixed reading order so feel free to jump to the section(s) of interest.

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Document Conventions

The business rules in this document are structured as follows.
Note: There is a ready made business rule template in TBG Workspace > Documents > Templates to assist you in creating new business rules.

BR # Business Rule Name

This gives a unique reference number to each business rule and declares the rule’s name. Either or both of these are used as references in other documents, and are often referred to in the GLoW BPMN diagrams. For clarity, the business rules should be named (to the extent possible) according the tasks or sub-processes that make up the GLoW workflow.

Definition

A brief description of the business rule. The language used should be unambiguous and easy to understand. The words used must have unique meanings within the GLoW business domain. Important terminology should be referenced in the Glossary section of this document.

Conditions

Explains the logic, and decision making that is part of the business rule. Should use words such as if, and, or. Is usually expressed in the form of one or more questions.

Action

Outlines the steps, methods, and procedures required to execute the business rule. Numbered lists can be used to describe a controlled series of steps. Bulleted lists can be used to describe ad hoc procedures.

Deliverables

Some deliverables are optional, such as drafts, and some are mandatory, such as approvals, the Forms Action Request, or other official process forms.

Participants

Identifies the persons, services, and business units involved in the business rule.

When not required

Explains the conditions that allow this rule to be skipped.

Note

Additional information that is of importance to the execution of the business rule. Notes should be kept brief and to the point.

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BR 1

BR 1 Business Rule Name
Definition
Conditions
Action
Deliverables
Participants
When not required
Note

 

BR 2

BR 2 Business Rule Name
Definition
Conditions
Action
Deliverables
Participants
When not required
Note

 

BR 3

BR 3 Business Rule Name
Definition
Conditions
Action
Deliverables
Participants
When not required
Note

 

BR 4

BR 4 Business Rule Name
Definition
Conditions
Action
Deliverables
Participants
When not required
Note

 

BR 5

BR 5 Business Rule Name
Definition
Conditions
Action
Deliverables
Participants
When not required
Note

 

BR 6

BR 6 Business Rule Name
Definition
Conditions
Action
Deliverables
Participants
When not required
Note

 

BR 7

BR 7 Business Rule Name
Definition
Conditions
Action
Deliverables
Participants
When not required
Note

 

BR 8

BR 8 Business Rule Name
Definition
Conditions
Action
Deliverables
Participants
When not required
Note

 

BR 9

BR 9 Business Rule Name
Definition
Conditions
Action
Deliverables
Participants
When not required
Note

 

BR 10

BR 10 Business Rule Name
Definition
Conditions
Action
Deliverables
Participants
When not required
Note

 

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Glossary

Business Rules	Business Rules describe the operations, definitions and constraints that apply to an organization in achieving its goals.
Procedures	Procedures are detailed explanations that staff members follow in order to execute the corresponding business rule(s). Documented procedures are used to describe the knowledge underpinning an organization, allowing it to perform its functions. It covers a wide spectrum of knowledge, skills, know-how and expertise which define an organization. Procedures represents the most important operational asset and covers the following organizational knowledge: documented procedures, methods & policies, compliance with external rules, regulations and legislation, staff know-how and expertise relating to users, products, services, resources, processes, operations and risks.